DONNA is AI operational infrastructure for SMBs — not a single-purpose chatbot, but a layer that unifies communication, coordination, and execution. Built on AWS-native foundations with voice, email, SMS, and workflow automation in one system.
Businesses are overwhelmed by routine admin. Workers spend an average of 3.6 hours a day on email alone. Response times are slow, causing lost revenue. Tools are fragmented. CRM, email, phone, SMS, and chat all operate in separate silos. Admin labor costs continue rising.
No existing AI solution combines voice, email, SMS, meeting participation, and task execution in one affordable system.
AI assistants are the fastest-growing sector in SaaS. Small and mid-sized businesses lack access to powerful AI that is affordable and easy to deploy.
DONNA fills the market gap as hybrid horizontal plus vertical operational intelligence — designed for real estate, hospitality, health and beauty, contractors, and associations.
DONNA runs operational workflows across communications, customer service, scheduling, lead qualification, data lookup, task execution, and in-meeting presence. Unlike simple chatbots, DONNA is built to coordinate work across email, phone, SMS, voice, chat, and internal operations at once.
Attends meetings, transcribes, summarizes, and executes tasks. Provides follow-up emails, schedules appointments, and retrieves needed information.
Reads full email threads, understands context, writes intelligent replies, and maintains long-running conversations.
Answers inbound calls, books appointments, collects information, and handles customer support. Built with ElevenLabs voice, Whisper transcription, and Verizon VOIP.
Integrates into any website. White-labeled, reads policies, SOPs, and FAQs, and converts traffic into leads with intelligent reasoning.
DONNA is being built AWS Native, leveraging AWS Connect, Bedrock, QuickSuite, and Semantics. Verizon VOIP pathways provide telecom-grade reliability.
Early demand is strong across chambers, associations, and small business networks. Waitlist numbers continue growing with high demo conversion rates.
$5,000
$1,000
Running DONNA for 100,000 users on AWS costs under $20k per month. With a target ARPU of roughly $5,000/mo at scale, DONNA maintains an 87% profit margin. exceptionally high for SaaS.
DONNA's 150,000-user goal by December 2026 is supported through:
The marketing plan leverages Derek's roles in WSGVR and the Monterey Park Chamber. DONNA will appear in:
Ace PR drives national awareness. Two signature events hosted directly by Derek introduce DONNA to hundreds of businesses.
Kore.AI, Cognigy, Gong, and Drift dominate the enterprise segment but are too expensive and complex for SMBs. They lack DONNA's multi-channel integration, in-meeting participation, or white-label vertical approach.
Smaller AI competitors offer limited features without voice, email integration, or workflow execution. DONNA provides more tools at a fraction of the cost.
DONNA monetizes through:
Scalability is built into the model.
Fund Allocation: AWS buildout, telecom integration, marketing, expos, PR, and sales expansion.
Three valuation scenarios demonstrate investor upside:
Each showing meaningful equity returns under the SAFE structure.
DONNA is high-margin, scalable operational intelligence infrastructure with a strong AWS foundation and telecom reach. With demand building across SMBs, DONNA is positioned to become the execution layer millions of businesses run on.
investors@bemdonna.com